Privacy Policy

Your privacy is important to us. Read our policy to understand how we protect your data.

AIRNEST LLC Privacy Policy

Effective Date: 14 Aug 2025

Last Updated: 14 Aug 2025

1. Introduction

AIRNEST LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our SMS messaging programs.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

Name and contact information (phone number, email address, mailing address)

Account information and preferences

Transaction and payment information

Communication preferences and history

Device and usage information

SMS/Text Messaging Information

When you opt into our SMS programs, we collect:

Mobile phone number

Carrier information

Opt-in and opt-out preferences

Message delivery and response data

3. How We Use Your Information

We use your personal information to:

Provide and improve our services

Send you SMS messages you've requested or consented to receive

Process transactions and payments

Respond to your inquiries and provide customer support

Comply with legal obligations

Send marketing communications (with your consent)

Analyze usage patterns to improve our services

4. SMS/Text Messaging Program

Consent and Opt-In

By providing your mobile phone number and opting into our SMS program, you consent to receive text messages from AIRNEST LLC

Consent is not required as a condition of purchase

Message and data rates may apply

Message Frequency

Message frequency varies based on your preferences and program participation

You may receive up to 5 messages per month

Opt-Out Instructions

To stop receiving messages, reply STOP to any message

You may also contact us at contact@staywithcozylux.com to opt out

After opting out, you may receive one final confirmation message

Help Information

For help, reply HELP to any message or contact us at contact@staywithcozylux.com

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in providing our services

Legal Requirements: When required by law, court order, or government request

Business Transfers: In connection with a merger, acquisition, or sale of assets

Consent: When you have given explicit consent to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you

Comply with legal obligations

Resolve disputes

Enforce our agreements

SMS opt-out requests are processed immediately and maintained to ensure compliance with your preferences.

8. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information

Opt out of marketing communications

Withdraw consent for SMS messages at any time

Request information about how your data is processed

To exercise these rights, contact us using the information provided below.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. State-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to:

Know what personal information we collect and how it's used

Delete personal information we have collected

Opt out of the sale of personal information (we do not sell personal information)

Non-discrimination for exercising CCPA rights

Other State Rights

Residents of other states may have additional privacy rights under applicable state laws. Contact us to learn more about your specific rights.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

AIRNEST LLC

1985 W Henderson Rd PMB 68889

Columbus, OH, 43220

Email: contact@staywithcozylux.com

Phone: +1 380-215-0818

Website: www.staywithcozylux.com

For SMS-related inquiries:

Reply HELP to any message

This Privacy Policy complies with applicable privacy laws and 10DLC campaign requirements for SMS marketing programs.

Terms and Conditions

Privacy Policy FAQ

What is a privacy policy?

A privacy policy outlines how user data is collected, used, and protected by a website.

Who needs a privacy policy?

Any business that collects personal information from users should have a privacy policy in place.

How is my data protected?

Your data is protected through encryption, secure storage, and access controls to ensure privacy and security.